Exchange Policy
Exchanges for The Hareer Store products are accepted only in the following circumstances:
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We shipped the incorrect product or size.
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The product arrived damaged or defective.
In these instances, you will be issued Online Store Credit for the equivalent amount (excluding shipping costs) to be used for future purchases.
Timeline: All exchange requests must be submitted within 7–14 working days of receiving your order.
How the Return Process Works
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Submit a Request: Contact us at info@thehareerstore.pk or call us at +92-300-0000000 (Update with your actual contact details).
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Review: Our team will review your request. If the error occurred on our end, we will arrange a complimentary pickup from your doorstep within 7 to 10 working days.
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Quality Check: Once the item reaches our warehouse and passes a quality inspection, we will issue your Online Store Credit.
What is Online Store Credit?
Online Store Credit acts as digital currency within your The Hareer Store account. It allows you to return a purchase and utilize the balance for any future shopping on our website at your convenience.
Limitations & Conditions
To ensure a fair process for all customers, please note the following limitations:
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Sales & Promotions: Items purchased during sales or promotional events are not eligible for exchange.
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Sale Pricing: If an exchange is approved during a sale period, the final sale price of the item will be the value applied to the exchange.
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Product Condition: Items must be in re-saleable condition. This means all tags must be intact, and the garment must be unworn, unwashed, and undamaged.
Refund Policy
The Hareer Store does not offer cash refunds. We remain committed to your satisfaction by offering Online Store Credit or the opportunity to exchange your product for another item, depending on the specific situation.